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Our Managed Services offerings give customers the flexibility to focus on their core business rather than handle day-to-day operations and technology issues. The core tenets of our managed services offering are centred on managing SLAs / KPIs across business functions, infrastructure and IT operations. We provide remote ready IT solutions such as onsite / remote / Hybrid infrastructure management – shared and dedicated – for ensuring SLA based availability and accurate tracking & utilization of IT assets, with a tiered response and resolution models – against specific customer’s SLAs. We are a one stop shop for all your Managed services’ needs. Our Managed Service offerings are:
Our Service Spectrum
Linux, Solaris, AIX, VMware vSphere, Hyper-V, OVM, OL-KVM, Private Cloud Orchestration & Automation, and other allied products & Platforms.
Oracle Exadata Database Machines, Oracle Database Appliances, Oracle Private Cloud Appliances.
Support for mission-critical databases such as Oracle, SQL Server, MySQL, PostgreSQL etc.
Storage (SAN, NAS) Management, Data Protection & Archival, Backup Administration.
Robust support and proactively liaise with OEM vendors for bug fixes / releases / customizations.
DR Planning, DC-DR Replication Monitoring, DR Automation, DR Drill, Business Continuity Planning.